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December 03 2011

A Look Back at the Year

As I sit on my balcony this cloudy and cool Saturday morning, all of the events of 2011 are flowing through my mind. What a change this year has brought! I recall thinking through various scenarios this past spring, trying to decide whether I wanted to stay in Washington, DC and help the entrepreneurial community there grow and thrive, move to New York City (or Houston) to become a [social media] Mad Man, or head out west to San Francisco to do the Silicon Valley startup thing.

And yet on this 70 degree morning in the middle of Texas I can’t imagine being anywhere other than right here in Austin.

The last six years working in the media sector have allowed me to experiment and innovate with new forms of storytelling and in just that span the entire industry has changed tremendously; it was extremely exciting to ride that wave. From coordinating and working on engagement strategies for local news (man, elections are fun!) back in Columbia, Missouri – to imagining, creating, and teaching hundreds of public media practitioners how to use social media to bring their communities together. It was an adventure each and every day.

Earlier this year, I transitioned into a new type of role at PBS allowing me to help lead efforts to reconstruct one of the largest online video streaming sites in the US from the ground up. My team had a lot of success and was doing some really amazing things with the code that was being written every day. Unfortunately, they still just dont have the time, resources, or vision to build a world-class experience. I have the type of personality that requires excellence, and I’m willing to put everything I have into doing what’s right, so it was time for a change.

Which brings me back to the present.

After only two short months in Austin I feel more at home here than I have in the DC area for a while. You might say that Austin agrees with me. Between the fantastic weather, friendly people, and challenging job this is exactly what I need at this point in my life. Austin has a very special blend of southern charm, midwestern sensibility, Texas pride, and coastal arrogance (in moderation) that all comes together in a very Weird way. There’s nothing else quite like it.

Since moving down here, I haven’t said much publicly about what I’m doing professionally now, part of that has to do with how difficult it is to describe exactly what a ‘global online product manager’ really does. Suffice it to say, it has taken me a while to figure that out as well. Transitioning from a small (comparatively) non-profit with $500 million in yearly revenue to a Fortune 50 multi-national with $60 billion in revenue has been quite a change. Day to day I find myself working across multiple global business units helping to imagine, define and execute on ways to better create and distribute content to users on Dell.com in 100+ countries and 20+ languages across the globe.

I may start my day on a conference call with colleagues in Europe or Asia on the latest videos being created, meet with my team here in Texas for lunch to talk about next year’s projects, then finish up the day taking a class or learning more about how peers in South America are using the tools my team creates to cater and customize content to their locale.

What a difference a year makes! I can’t wait to hear about your year, and to see what happens next.

 

(Yes, I realize that in the span of a couple hundred characters I said it was both cloudy and cool, but also 70 degrees. Welcome to Texas.)

 

May 10 2011

Constructing a Facebook Exclusive Content Fan/Like-Gate: Essential Resources

As a product and marketing guy I don’t often attempt (nor desire) to touch very much code. I’m thankful however to have been tasked with figuring out how to construct a fan/like-gate for PBS over the last several weeks. Freedom Riders by American Experience is the first show to offer up their content exclusively for fans of PBS on Facebook — check it out before the app comes down on May 13th.

I absolutely would not have been able to create this fan-gated experience without the knowledge shared by those who have attempted to build such a thing previously.

The actual construction of a rough in-Facebook fan-only experience was actually fairly straightforward using readily available tutorials across the blogosphere. The devil however, was in the details. You’ll find some of the resources that I used when creating PBS’ app below. Stay tuned though, we have plans to open-source our own script to make this process even easier. Watch for that announcement over on the Open.PBS blog.

Essential reading for creating a Facebook iFrame Tab

Fixing the Inevitable scrollbars that show up once you launch

Note: Be sure to read the comments on those posts as well, they’re as valuable (or maybe even more) than the posts themselves in some cases).

February 02 2010

Upcoming Posts

Well, now that it’s February 2010 I’ve already pretty well given up on that New Years Resolution to blog each week!

But… I do have some pretty amazing posts all in various phases of draftiness that will be coming your way over the coming weeks.

Here’s a preview:

  • The Innovators Dilemma (Public Media Edition) – The Problem
  • The Innovators Dilemma (Public Media Edition) – Solutions
  • What does an “online membership” look like for non-profit organizations?
  • Appointment Web: So crazy it just might work!
  • How do you build a Community of Practice
  • The end of PBS Engage, and what it means to PBS and social media
  • Setting priorities amongst multiple projects
  • Early AP vs. PBS as distributor/connector of content
  • Public media is full of smart community organizers and yet we can’t seem to organize ourselves

As they say, “Stay tuned!”

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Related posts:

  1. Upcoming Flickr Video May Be A Big Win
  2. What Working for PBS Engage Means
  3. Why Life Has Been Crazy: My Huge Job Announcement

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